Welcome to Proscomics.com!
This Privacy Policy explains how we collect, use, and disclose your information when you use our website (the "Website").
1. Information We Collect
We collect the following types of information from you:
Personal Information: This includes information that can be used to identify you, such as your name, email address, postal address, and phone number. We collect this information when you create an account, place an order, or contact us. A postal address and phone number are collected only when you order a printed book, because the printer needs them to deliver it.
Usage Data: This includes information about your activity on the Website, such as the pages you visit, the time you spend on the Website, and the links you click. We collect this information automatically using cookies and other tracking technologies.
2. How We Use Your Information
• To provide and operate the Website
• To create and maintain your account
• To process your order, print it, and ship it to you
• To send you order confirmations and delivery updates
• To respond to your inquiries and requests
• To analyze how you use the Website
• To improve the Website
3. Sharing Your Information
We share your information with the service providers who make the Website work. They are contractually obligated to keep it confidential and to use it only for the purpose we disclose it to them. They are:
● Stripe — payment processing. Your card details go directly to Stripe and are never held by us.
● Lulu — printing and delivery. They receive your name, postal address and phone number in order to print your book and ship it.
● Google Analytics — usage measurement, as described in section 4.
● Google, Discord and X — only if you choose to sign in with one of them, and only to confirm who you are.
We do not sell your personal information, and we do not share it with advertisers.
4. Cookies and Other Tracking Technologies
We use cookies and other tracking technologies to collect information about your activity on the Website. Cookies are small files that are placed on your computer or device when you visit a website. They store information that can be retrieved by the website later.
Specifically: we use Google Analytics to measure how the Website is used, and a cookie to keep you signed in if you have an account. We do not use advertising cookies.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies, you may not be able to access all or parts of the Website.
5. Data Retention
We will retain your information for as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy. We will also retain your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Children's Privacy
Our Website is not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. We will take steps to remove the information from our records.
7. Your Choices
● You can access and update your personal information in your account settings.
● We do not run a marketing mailing list. The only emails we send are about an order you placed — confirmations and delivery updates — and a sign-in link if you ask for one.
● You can choose to refuse cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.
● You can ask us to delete your account and the personal information attached to it by contacting us.
8. Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us